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Module Call back to customer
for PrestaShop 1.7, 1.6

Capture customers you may lost when employees are busy or a work day is over. Let them order a free call back.
9,99 €

About author

Maksim T.
Maksim T.
Works since 2010.
Products: 47.


The customer service for this component does not include free personal consultations. Only business offers and important information are accepted.


Short description

Capture customers you may lost when employees are busy or a work day is over. Let them order a free call back. The module adds a call back form to contact with employee.

The benefits for customers

Easy way for customers to contact with employee when he is busy (speaking with another customer). To contact with an employee a customer should type only his phone or email to the contact form (the form is configurable).

The benefits for merchants

This module supports you to capture customers you can lost.


  • You can manage all requests from back office (add comment, mark as handled).
  • You can configure the module to display fields: name, phone, email or all of them.
  • You can configure the module which employee should receive Emails (or disable this feature).
  • You can configure a phone mask, i.e. 8 (913) 123 45 67 or 33-44-55 and so on.
  • Anti-spam and anti-bot protections (all requests are verified before adding to database).


The module has a normal installation (one click to install) and it is easy to configure.


Available hooks:

  • Product Tab (product page)
  • Extra Right (product page)
  • Left column (categories pages and other pages with left column)


Website demo for PrestaShop 1.7

Data sheet

  • Compatible with versions of PrestaShop: 1.7, 1.6
  • Compatible with versions of PHP: 5.6, 7.0, 7.1, 7.2, 7.3, 7.4, 8.0, 8.1
  • PHP options "auto_prepend_file" and "auto_append_file": must be disabled
  • Requires ionCube extension for PHP: 10.3.9 or newer
  • Installation: normal
  • Uses PrestaShop classes override system: no
  • Core modifications: no
  • Includes a documentation: yes
  • Includes free consultations: no
  • Translated into languages: EN, RU
  • Version: 1.3.2 (2022-07-14)
  • License: Proprietary license for closed-source software
  • Product type: Module
Kowalski S. 03/8/2019 01:34:09

It is a great module for customers call back if you want to keep personal data only in your shop. The module has the necessary settings and very easy to use. It also has special checks for spam protection. No spam detected on our shop and I think there is no sense to spam :)

v1.0.0 (2016-12-18)
	+ the first release for PrestaShop 1.6-1.7
v1.1.0 (2017-12-03)
	+ added a new option to display a name of a customer in the callback form
v1.2.0 (2019-02-14)
	+ fixed caching issue when changing settings
	+ improved compatibility with PrestaShop versions
	+ some code improvements
v1.3.0 (2020-11-29)	
	+ slightly changed the structure of the module and simplified the inclusion of the class autoloader
v1.3.1 (2021-02-01)	
	+ updated translation
	+ own method for translation is fully used
v1.3.2 (2022-07-14)
	+ fixed a typo
	+ updated dependencies
You may use the demo of the module only on the "test" subdomain of any domain, for example: "". See other system requirements for the module in the "Data sheet" section of the description.