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JivoChat - more than Live Chat

JivoChat - more than Live Chat
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Description

Short description

Turn your website visitors into paying customers with JivoChat. Integrations with other popular apps and more!

Benefits for merchants

The advantages of this module over other solutions.

  1. A programmer is not needed! The normal installation that everyone knows (no need to coding or install any additional modules to add the widget on a website).
  2. Everything is simple in the module settings (you can input the existing widget ID or register a new one without leaving the module settings).
  3. It is easy to disable or enable the widget by the module (with another solution of "directly inserting the widget code" by editing the PrestaShop template, you will have to correct this code every time).
  4. The caching in included (very small, but an extra penny to the performance of the site - this is not done by "directly inserting the widget code").
  5. The module is developed and maintained by the trusted official partner!

The advantages of JivoChat over other solutions.

  1. The full set of essential functions by a price lower than competitors.
  2. There is a free version for one user (quite enough for stores with a small customer activity).
  3. The full-featured application for a desktop computer and applications for mobile devices (Windows, Mac, Android, iPhone and of course for a Web-browser).
  4. The full-featured business phone system (Jivo Telephony).
  5. It give much more than other self-hosted software, including free online support for merchants.

Benefits for customers

Online chat is probably the most convenient tool for communication on a website. It makes it easy to ask a question to a consultant and get an answer quickly.

Features

The module features.

  1. Enter an existing widget ID or registering a new one directly from the module settings!
  2. Before a registering a new widget ID the module auto-complete all necessary input fields!

JivoChat features.

  1. The full set of essential functions: Multilingual, CRM integration, Detailed visitor info, Automatic triggers, Typing insight, Real-time visitor monitor, Service quality ratings, E-mail chat transcripts, File transfer, Offline lead generator, Quick phrases helper, Translator, Black list, Callback, Departments, Pointer, Geo-IP regions and more.
  2. Integrations with favorite software (receive messages from social networks, export statistics to various CRM, connect the acceptance of payments in the chat, etc.).
  3. Powerful API and Mobile SDK.

Installation

The module has a normal installation (one click to install) and it is easy to configure. In the module settings you need to specify your widget ID. If you do not have it, you need to register (just follow the instruction in the module settings). If you already have the widget ID, then copy it from the widget code to the input field in module settings. The widget code you can get from the welcome message after the registration or from the JivoChat application back-office: app.jivosite.com/settings/channels. Then, insert the ID to the input field in module settings.

Other

The professional plan for free for new JivoChat account!
HAPPY-BIRTHDAY-ZAPALM-33
This promo-code will give you a free license for 5 agents for 30 days. Activate it until the end of November 2018.

Demonstration

Website demo (v2.1.0).

Discussion

Forum.

Data sheet

  • PrestaShop compatibility: 1.5, 1.6, 1.7
  • Installation: normal
  • Uses PrestaShop classes override system: no
  • Core modifications: no
  • Including documentation: no
  • Module version: 2.1.0 (2018-12-06)
  • License: Open source license
Maksim T. 09/27/2016 06:36:06

The module update.
The main change: removed a property that restricts the module installation on PrestaShop versions out of the predefined range.

0
v0.1.0 (2014-02-12)
	+ the first release of the module for PrestaShop 1.2-1.6
v0.2.0 (2015-01-08)
	+ added setting to type JivoSite Widget ID
	+ added translation
	+ break support PrestaShop 1.2-1.4
v0.9.0 (2015-02-05)
	+ added automatic creation of the JivoSite account via API
	+ some code changes for the module information (icon, documentation and so on)
v0.9.2 (2015-06-19)
	+ added template caching
	+ code documentation
v0.9.4 (2016-09-26)
	+ removed a property that restricts the module installation on PrestaShop versions out of the predefined range.
	+ some code improvements
v1.0.0 (2016-12-24)
	+ fixed a problem with toggle field sets (with this the module now supports PrestaShop 1.7)
	+ code improvements: created constants for configuration settings, added method for strong password generation, code reformat
	+ documentation a little has updated
v1.5.0 (2018-11-21)
	+ multiple code improvements
	+ improved the translation
	+ updated the documentation
v2.0.0 (2018-11-21)
	+ improved the registration form
v2.1.0 (2018-12-06)
	+ changes according to a new JivoChat API version